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Frustrated with ODSP?
Feeling that your rights are being trampled?
You want to write a letter but are not sure how to?
Here are some letters that have been sent to former MCSS Minister Ms. Pupatello & other government officials...


Notice: This page is posted to provide samples of letters that have been sent to the Ministry of Community and Social Services. It is my hope that you will be able to use these letters to assist you in writing your own letters. If you have written a letter and wish to share it with the readers please forward a copy in text format to Email us Your 'Lettters to Share'.

Index
Jump to the
Letters to the Editor Page
Madeleine Meilleur - Please consider this in the 2007 Budget
By: Angela Brown
Act immediately to increase social assistance rates to an adequate level and to abandon the punitive 3 month and 6 month disqualifications.
By: Sharon E. Lee

7 Pertinent Questions about ODSP Policies
By: Glenn Hedrich

Response letter from Ms. Pupatello

Follow-up letter to Mr. Malloy
Letter to MPP about Trouble receiving Special Diet Forms from ODSP office
By: Glenn Hedrich
Sandra Pupatello: Please Talk to Ministers George Smitherman and Jim Watson!
By: Angela Brown
Liberal Integrity and 6 requests for change and improvement
By: Angela Brown
Does being disabled in Ontario mean we deserve less?
By: Corrinna
So when is our GOVERNMENT going to see we get to eat a healthy diet while having to dish out extortion rates for hydro, rent, insurance, and other basic needs of survival?
From: Sharon Hanson
Sample Special Diet Appeal Letter to the Human Rights Commission
From: Glenn Hedrich
Response Letter to Notification of Special Diet Termination
From: Glenn Hedrich
To MPP Milloy re: Justification of Lack of ODSP increases
From: Glenn Hedrich

Response letter from Howard Hampton




Feb 26, 2007

John Milloy, MPP
1770 King St. E.
Kitchener, Ont.
N2M 3P7

Dear Mr. Milloy,

Thank you for your letter of response dated Feb. 9, 2007 regarding (in your words ) my "discontent with the Ontario Disability Support Program." As you are very well aware, Mr. Milloy, there is MUCH for ODSP recipients to be "discontented" about, in regard to the ODSP Program! Both you and the Premier have made it abundantly clear to this constituent that you realize ODSP Pension rates are still severely inadequate, and that they need to be increased by substantial amounts. Yet, ODSP rates CONTINUE TO REMAIN INHUMANELY INADEQUATE, while MPPs enjoy yet ANOTHER extremely large salary increase.

In my previous letter to you Mr. Milloy, I asked you to justify THIS INEQUITY. INSTEAD, you simply justified the MPP salary increase. This is NOT what I asked you to justify! To date, neither you nor the Premier has answered my DIRECT question regarding the justification of yet another MPP salary increase while ODSP recipients continue to live well below the Provincial Government's defined poverty level! I again ask that you JUSTIFY THIS INEQUITY! Specifically Mr. Milloy, I want to know WHY MPP's should get another raise when Disabled people continue to live in poverty, and have done so for the last fifteen years? I want to know when your Government is going to raise ODSP pension rates enough so that disabled ODSP recipients will no longer be living below YOUR GOVERNMENT's OWN DEFINED POVERTY LEVEL?

As it stands now Mr. Milloy, ODSP recipients generally receive a pittance of $950.00 per month to survive on, and that sum of money is usually an ODSP recipient's SOLE source of income! With this meager and inadequate sum of money Mr. Milloy, ODSP recipients must ATTEMPT to pay for housing, heat, hydro, food, transportation, clothing, numerous medications not covered by ODSP, and all other essentials of life!

In my letter to you dated January 23, 2007, I asked that you send copies of that document to all MPP's in Ontario. To date, you have refused to honour my request, and have instead suggested that I supply copies of my letter for all MPP's, which you would then deliver.

Mr. Milloy, as ODSP recipients, we don't receive enough money to even afford the essentials of life, let alone have extra funds left over for stationery! It should therefore be clear to you that purchasing the office supplies necessary to write letters to every MPP in Ontario, as you are suggesting I do, is financially impossible!

Mr. Milloy, you have continued to state that as an MPP, you want to ACTIVELY ADVOCATE for the disabled population. If that is indeed true Mr. Milloy, then please forward copies of my letter dated January 23, 2007, to ALL ONTARIO MPP's as I have previously requested!

I additionally ask that you send copies of THIS letter to every MPP in Ontario also! As I have stated to both you and the Premier on numerous occasions, people subsisting on ODSP remain in SEVERE FINANCIAL CRISIS! Our physical and emotional health is in severe jeopardy because of your Government's continuing unwillingness to raise ODSP Pension rates to a iveable level! We CANNOT survive or be healthy on the extremely inadequate funds that your Government is currently providing! I therefore believe it is extremely important that ALL PROVINCIAL MPP's and THE NEWS MEDIA continue to be made aware of ODSP recipient's plight!

Mr. Milloy, I ask you again to please answer all the questions from my last correspondence that you have failed to answer.

Yours truly

Glenn Hedrich

cc Premier of Ontario (via MPP John Milloy)
Minister of Social Services (via MPP John Milloy)
All other Provincial MPP's (via MPP John Milloy)
CTV News
Toronto Star
OCAP


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I have attached a copy of the letter that Glenn received from Howard Hampton (Leader of the Ontario NDP Party) in response to Glenn's letter sent to Mr. Milloy reguarding the recent MPP salary increase.

Room 114,
Legislative Building, Queen's Park,
Toronto, Ontario M17A 1A5
phone (416) 325-8300
fax (416) 325-8222

Ontario

Howard Hampton
Leader/Chef
Ontario New Democratic Party
Nouveau Parti Democratique de l'Ontario
Bureau 114,
Edifice de l'Assemblee legislative,
Queen's Park, Toronto, Ontario M7A IAS
Telephone(416) 325-8300
Melecopieur (416) 325-8222
ndpmail@ndp.on.ca

February, 2007

Mr. Glenn Hedrich
1-127 Mill St
Kitchener, ON
N2M3P7

Dear Mr. Hedrich,

Your MPP John Milloy has forwarded a copy of your letter to him regarding ODSP. I am glad you have brought this serious situation to the attention of the McGuinty government. New Democrats have been speaking out on this issue since the McGuinty government was elected more than four years ago.

New Democrats agree with you that a large increase for MPPs is unacceptable when many people in Ontario are struggling just to get by on low fixed incomes. It is especially difficult for people with disabilities many of whom are forced to live below the poverty line. Citizens who must rely on the Ontario Disability Support Plan (ODSP) have gone more than eight years without any meaningful adjustment, while the cost of living has risen by 18 per cent.

The McGuinty government promised real change for people on low incomes, but after three years in power, there has been little improvement They have failed to act on a long list of election promises that would help low and moderate-income families, including; building 20,000 units of affordable housing, increasing funding for childcare and raising social assistance rates.

Since the election we have been pressuring the McGuinty government at every opportunity to help low income Ontarians get the support they need to live in dignity. We will keep up the fight and continue to speak out on these issues on your behalf

Sincerely,

Howard Hampton,
Leader, Ontario NDP
c.c. Michael Prue, MPP
  NDP Community and Social Services Critic


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March 13, 2007

Ms. Madeleine Meilleur, Minister
Community & Social Services and Minister
Responsible for Status of Persons with Disabilities
Hepburn Block, 6th Floor, 80 Grosvenor Street
Toronto, Ontario
M7A 1E9

Dear Madame Minister:

We are at the eve of your Government’s new budget and more than one million Ontarians that live in poverty await to hear the “good news” that will make their lives easier and to give them hope, whether or not they are in receipt of social assistance, disability benefits or low wages. The news media reports that your Government plans to provide meaningful assistance to address the problem of child poverty. However, there are sinister rumours that your Government plans to use this platform to promote its own Child Benefit, something upon closer examination will actually make families on social assistance and disability benefits worse off than before. Tell me this isn’t true.

Your response to media representatives enquiring about potential anti-poverty initiatives reflects a bias we only hear too often. Your reference to the “welfare wall” and the idea that people on assistance choose not to work because they are better off on social assistance or disability benefits cannot be further from the truth. Madame Minister, I worked with hundreds – possibly thousands - of people on various forms of social assistance and disability benefits over the years and in this capacity, I feel I can speak for them. In the process of our appeals to get somebody deemed eligible for Ontario Disability Support Program (or some other programs, such as Worker’s Compensation), over fifty percent have lost their housing and most ended up “couch surfing” or living on the streets until we have been able to establish their eligibility and secure retroactive payments to aid them in paying first and last month’s rent. Some of these people have had children at least temporarily placed into foster care at great expense to the province as a result of this major gap in social policy.

Over the past nine years of practice, I can safely estimate at least two clients take their own lives each year as a result of the stress and hopelessness they faced when dealing with our perpetually diminishing social safety net. Others die of health conditions that have been aggravated by their poverty and living environment. This is just the reporting that comes from my own small office where I spend many hours a day holding people’s hands as they try to work through an increasingly complex system to obtain minimal help for themselves and their families. As you know, Madame Minister, four times as many low-income people develop diabetes, as do others in more comfortable income brackets. Henceforth, such individuals are also more likely to develop expensive complications when they do. There are also more heart conditions, strokes and other major health consequences for the low-income group than for the middle and upper range of incomes. I am saddened to see that given you do not work on the ground floor of your social polic y initiatives for which your Ministry is responsible, that you do not have see what people like me and others like myself see on a daily basis.

While I am encouraged to know that your Ministry has expanded some of its policies to reduce or eliminate disincentives faced by recipients in working, such as increasing the earnings exemption, allowing people to keep their drug cards, expanding the rapid reinstatement policy to include all recipients who leave the system for employment, as well as other initiatives – however, these initiatives on their own do not address major deficiencies and gaps in the labour market or in employment supports programs to assist people in getting there.&nbs p; In my own region, many employers were previously seeking offshore workers to work in their businesses during their high season. Instead of asking these same employers to increase their wages and provide year-round employment in order to attract local workers, our Region instead has chosen to bus recipients of Ontario Works and Ontario Disability Support Program to these workplaces to provide low-skilled, low-cost and often precarious labour.

For the most part, people with disabilities cannot function well in these workplaces, as they have significant health conditions that prevent them from performing heavy lifting and physical tasks, or tasks that involve persistent multi-tasking such as that expected of call centre employees. As a former labour lawyer, I know you are aware of various labour code and human rights violations that many of these kinds of employers are often involved in. Many of my clients who seek Ontario Disability Support Program assistance are at least in part disabled due to how they were treated in a former workplace and many continue to suffer from uncompensated injuries that agencies such as the Workplace Safety and Insurance Board should have been responsible for, but for whatever reason, has failed to do so. Others have been a target of severe bullying and psychological harassment and have become disabled to the point that they developed major stress-related illnesses, such as heart conditions, post-traumatic stress disorder, major depression, chronic fatigue a nd generalized anxiety disorder. Even the thought of returning to any job for these people leads to a major crisis that often involves returning to hospital or increasing their need for medical support.

At the same time, Madame Minister, these same people pay the same prices for food, shelter, transportation, clothing and other amenities for themselves and their families that the rest of middle class society do. More and more renters are being asked to pay heat and hydro, both of which were deliberately increased under the term of your Government in its well-intentioned goal of getting people to conserve energy. Ma ny of them can afford rent, but not groceries. Many have fallen so far behind in their utility bills they cannot possibly make up for it. The Emergency Energy Fund turns many of them away after they’ve accessed help only once. I’ve personally intervened in cases where utilities have been shut off and as a result, Children’s Aid became needlessly involved only causing more stress in the lives of these same families. Until you and other members of your Government work your policies at the ground floor level like many of us do, we can only see the situation getting worse.

The sinister rumour involving your own Ontario Child Benefit involves cutting all families on Ontario Works and Ontario Disability Support down to the point where the adults in such family are receiving benefits only as a single or a couple, however the case may be. That means families will no longer receive additional shelter allowance for having to house more family members or pay for more food to feed additional mouths. They will only receive Ontario Works or Ontario Disability Support as a single person or a couple; of course, in situations where both members of the couple have disabilities – they will still be subject to the same artificial funding cap that reduces their income by over $140. Their children however will receive the National Child Benefit Supplement, Child Tax Credit and a new Ontario Child Benefit wh ich is rumoured to be only a modest amount. Not only will the distribution of the money for families create major problems in being able to pay all of the bills and buy groceries too, but they will ALL end up with less to work with.

Madame Minister, please assure me this sinister rumour is not true and that your Government will be doing its utmost to ensure that ALL families will be better off with whatever initiatives it plans under the new budget. I need something to go on to r eassure people who have increasingly been coming to my office and crying about how they are going to be homeless at the end of the month or how they can’t feed their kids and how child welfare is planning to apprehend them. Your Government has the power and resources to change this. I don’t.

Further, I heard nothing with respect to how your budget or future plans for social assistance and disability benefits will help single people or couples without children. Many of these people are also served through my office and it is no easier for them to find suitable, affordable accommo dation than it is for families. Since the reduction or elimination of the “special diet” monies many of these people had been receiving, I have noted a number of them developing new medical conditions or complications from old medical conditions. To simplify these issues to say how people will now be able to go back to work and so forth is simply wrong. Whether somebody works or depends on social assistance or disability benefits, none of them – I repeat – NONE OF THEM – should have to suffer to the extent that I see them suffer. Many of these people cannot work, as I stated above, or experience many barriers to employment that between your Government and its respective municipalities, continue to remain unaddressed. These barriers include:
1 Transportation – without adequate public transportation in regions outside of Toronto, people will not be able to get to work. Most people on assistance lack the funds to own and maintain their own vehicles. Among those that do, a large percentage of them are driving very old vehicles or driving without insurance and in some cases, with a suspended licence. I know this. I attend hearings of the Provincial Offences court and I also know that my Region is among the worst for that kind of thing.
2 Employers – most employers outside of Toronto (and from what I hear online, even some in Toronto) fail to adhere to the Human Rights Code when it comes to defining bona fide occupational requirements of a job. They require all candidates for example to have a driver’s license and reliable vehicle, which is not only a financial barrier to people on assistance but for many people with a disability, a form of discrimination as many of them cannot hold a licence.
3 Living Expenses – As long as one is receiving inadequate amounts of money to live on, their concerns are focused at the bottom of Maslow’s hierarchy – food and safety. I know so many people who would love to work, but simply do not have the resources to even look for work; they are constantly worried about paying their rent, utilities or finding something to eat. Most cannot even come up with a day’s bus fare to travel to various worksites to apply for a job. With rumoured cuts to family budgets, where are these people supposed to come up with these extra expenses, such as transportation, phone, clothes, postage, etc.?
4 Job Quality – Ontario’s economy has shifted significantly even in the last ten years. What we are seeing is a larger number of low-paying, low-quality and high-stress temporary jobs that have replaced the long-term, permanent jobs of the past. Many people on Ontario Disability Support Program want to work, at least part-time, but do not want to work in a low-paid and low-skill jobs. These are people who have university education and may have once worked in high-paying professional jobs. Unless you are in their shoes, you cannot understand the damage this does to their job prospects to even accept one of these jobs.

To research this issue if you must, go to http://www.canadianprofessionals.org/ and you will find out what a growing problem this is.

At the present time, there are no programs that specifically address the issues these people face. Even others who may not be university educated, but have formed a family and have a mortgage and have lost their retirement savings in order to qualify for assistance, a growing and upcoming crisis will be on your Government’s doorstep in about ten to fifteen years as these people attempt to retire with no income.
5 Working Poor – There has been a lot of ink devoted to the lives of the working poor in Ontario over the past year. I agree with a major hike in minimum wage, as well as some requirements placed on companies to hire from disadvantaged populations. However, the problems of the working poor will not be resolved by moving people off welfare or ODSP into the ranks of the working poor, as you will only end up with more of them. A Royal Commission of sorts looking into the quality of jobs is essential before your Government attempts to move large numbers of people off the OW rolls and some off ODSP. In my view, not doing so and making necessary adjustments to labour legislation, the economy and hiring practices, your Government is going to fall far from its goal in alleviating the circumstances of the working poor. First, by pushing OW and ODSP recipients into these poorly paid seasonal jobs, there will only be more working poor to deal with, and second – these same individuals, plus members of the current working poor will only be cyclically returning on and off the social benefits system, never quite being able to accumulate the necessary assets and backup to get off the system permanently.


I agree with you Madame Minister that if people can work, they should try. However, if this is your Government’s intent, make it work for those that want to work and ensure that more jobs become available to meet the needs of those that are better educated and/or have growing families. Because of the lack of long-term better paid jobs, people are having less children and that does not bode well for a society with ageing demographics, especially if we also have to pay for health care, education and other important priorities.
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For individuals, couples and families on Ontario Works or Ontario Disability Support, these people have fallen approximately 35% behind since 1995. To continue to expect such people to comfortably house themselves, eat well and remain healthy, we are headed for trouble. We will always need both of these programs and in my view, whether somebody is able to work or not – they should be able to meet their basic needs, such as shelter, utilities, food, transportation, health care and education related expenses for themselves and their families without turning to food banks, homeless shelters or other stop-gap measures which over the long term are dangerous to one’s health and well-being and actually more costly to the Province.

I am copying this correspondence to other Ministers, Opposition Parties, media sources and websites to aid people in understand what is going on here. I would appreciate your prompt reply and true reassurance that you are not going to reduce social benefits to families in order to make it look like you are fulfilling a pledge that your Government made to the electors before being elected regarding the clawback, by simply creating a clawback of a different kind and that all people – whether they are single, married or have children – will be better off with the new budget measures and subsequent amendments to the social benefits structure. Once I receive your letter, it will be copied to all the same sources.

Respectfully,


Angela L. Browne, BA (Hon), Paralegal & Court Agent
c. c. Minister of Finance, Minister of Health, Minister of Health Promotion,
Opposition critics for all above Portfolios, various media, websites
and e-lists



NOTE: You will need to complete a Human Rights Complaint Form in full. The following letter is only part of the complaint form. You may use the letter as a guide to create your own letter for use with either the Human Rights Commission or the Social Benefits Tribunal.
Glenn

Human Rights Complaint Form (used in the Particulars section)

Dear Human Rights staff, I have chosen to type my Human Rights Complaint form, since my handwriting is not very readable.

1)    My name is Glenn Hedrich. I am disabled, and have been receiving an ODSP pension for about six years. I have Meniere’s Disease, which is an inner ear disorder. Meniere’s Disease symptoms include SEVERE dizziness, INTENSE nausea, and Frequent vomitting, usually on a daily basis. This disease is very debilitating, but the severity and duration of the symptoms are lessened through use of a salt free diet. My ODSP pension is my sole source of income. I cannot afford to pay for a salt free diet without assistance from ODSP/ MCSS.

2)    For several years, ODSP/MCSS have been providing me with a medically necessary salt free diet through the ODSP/MCSS special diet program. My Family Doctor advised ODSP via the “old” special diet application form, that I required a salt free diet as treatment for my Meniere’s disease.

3)    I received a letter from ODSP/MCSS dated November 20, 2006, stating that ODSP would be terminating my special diet. (salt free diet) I received this letter from Ms. Tracey Engel, an ODSP Income Support Staff member at ODSP, Fairway Rd, in Kitchener, Ontario.

4)    When reviewing the “new” special diet application form, it is obvious that my medical situation is no longer considered “A medical condition that requires a special diet.” The salt free diet previously granted to me by ODSP/MCSS is no longer listed on the “new” special diet application form. However, numerous other medical problems ARE listed on the “new” special diet application forms as being medical conditions that require a special diet. It is therefore very clear that ODSP/ MCSS is discriminating against not only my specific medical condition, but also my specific disability! Please note that if I had any of the medical conditions listed on the “new” special diet application form, that I would be granted a special diet!

5)    It is quite clear that ODSP/MCSS is willing to grant special diets to SOME ODSP/MCSS disabled clients who require special diets, but not others! This discrimination is being perpetrated by ODSP/MCSS, organizations that purportedly exist to assist disabled clients like myself!

6)    I am therefore asking that ODSP/MCSS stop discriminating against my specific medical problem, and my specific disability! I am asking that ODSP/MCSS stop their discrimination by providing my medically necessary salt free diet to me on a continuing basis!



December 15, 2006

Tracey Engel, Income Support
ODSP
385 Fairway Rd. S. Suite 200
Kitchener, Ont.
N2C 2N9

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Dear Ms. Engel

Today, I received notification from you that my Special Diet is being terminated as of December, 2006. As I have previously informed you Ms. Engel, I have Meniere’s disease, which is an inner ear disorder. This disease causes EXTREMELY SEVERE dizziness, nausea, and vomiting, usually on a daily basis! The special diet allowance that SOME ODSP recipients STILL RECEIVE from ODSP through the Ministry of Social Services special diet program is apparently no longer available IN MY PARTICULAR INSTANCE.

I believe that by terminating my special diet, MCSS/ ODSP is discriminating against not only my specific medical condition, but also my physical disability! MCSS/ ODSP grants special diets to SOME ODSP recipients who require special diets, BUT NOT TO OTHERS, like MYSELF. Such discrimination by MCSS/ODSP is contrary to both the Ontario Human Rights Legislation AND the Canadian Charter of Rights and Freedoms!

The Ontario Human Rights legislation states that “Discrimination means unfair treatment because of your race, sex, colour, ancestry, place of origin, ethnic origin, marital status, same sex partner status, sexual orientation, age, disability, citizenship, family status or religion. The Canadian charter of Rights and Freedoms states “Every individual is equal before and under the law and has the right to the equal protection and equal benefit of the law without discrimination and, in particular, without discrimination based on race, national or ethnic origin, colour, religion, sex, age or mental or physical disability.

I am therefore asking for an internal review, on grounds that this ODSP recipient is being discriminated against by MCSS/ODSP. I would also therefore ask that MCSS/ODSP IMMEDIATELY STOP discriminating against me. MCSS/ODSP can do so by NOT TERMINATING my medically necessary special diet!

Ms Engel, I again want to make MCSS/ODSP aware that rescinding my special diet will cause me very severe, very debilitating, and extremely unpleasant medical consequences! I also want MCSS/ODSP to be aware that the medically necessary salt free diet I was receiving through MCSS/ODSP helped to drastically reduce the severity and duration of my Meniere’s attacks and symptoms. If my salt free diet is terminated, my debilitating Meniere’s symptoms will worsen considerably, since I will no longer be able to afford the salt free dietary products that MCSS/ODSP previously provided!

Should my request for reconsideration not stop the termination of my special diet, then I definitely wish to file an appeal, and would ask that you send me the necessary appeal forms. Please be aware that I have already filed a Human Rights complaint against MCSS/ODSP in regard to a violation of my Human Rights under the Ontario Human Rights legislation. The Human Rights Complaint is file No. 30112006PRIS-6W2TRA.

I trust that ODSP will carefully reconsider my request that my special diet not be terminated.

Yours truly,

Glenn Hedrich

Cc. Human Rights Commission, Toronto
Dalton McGuinty, Premier
Madeleine Meilleur, Minister of Social Services
Howard Hampton, NDP
John Milloy, MPP
CTV News, Toronto
O.C.A.P.


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Glenn Hedrich

August 9, 2005

John Milloy, MPP
1770 King St. E.
Kitchener, Ontario
N2G 2P1

Dear Mr. Milloy

I am an ODSP recipient. This morning, at about 10:30 AM, I went to the local ODSP office on Fairway Rd. in Kitchener to obtain ODSP Special Diet Forms, for myself and for a friend. Four (4) forms were requested. Two for myself, and two for my friend. (The two extra forms were requested in case errors were made completing the forms).

In the past I have requested and easily obtained these special diet forms for myself and for friends, from this ODSP office, without difficulty.

Today however, when I requested the special diet forms, I was informed by the receptionist, that I would need to provide my name, and the name of my friend in order to obtain the special diet forms.

I told the receptionist that I was an ODSP recipient, and that these forms are standard Provincial Special Diet Forms, and that they are to be handed out "on request" to ANY ODSP recipient living in the Province of Ontario. I also told the receptionist that the Special Diet forms are "public domain" forms, and are available for free download from the ODSP Internet website WITHOUT having to give ANY identification.

I again asked that I be given four special diet forms since the ODSP office did have the forms in stock. I was again told that I would not be given the special diet forms unless I gave my name. I again refused to give my name, and then asked to speak to a supervisor. A few minutes later, an ODSP "support worker" spoke with me and again stated that I would not be given a Special Diet Form unless I gave my name!

To expedite receipt of the Special Diet Forms that should have been readily available, I did finally give the support worker in question my name, which she then entered into the reception area computer. My name was checked, presumably with an ODSP database, and the four requested forms were finally given to me.

One of my two forms was incorrectly completed by ODSP staff. A spelling mistake was made in my name, and one digit in my ODSP ID number was left out, but was then squeezed into place between two other digits, after the fact. I requested that the errors be initialed by ODSP staff, but then, since the form looked very messy, asked that the form be scrapped and another one be completed, to take it's place. (Forms that are incorrectly completed are often rejected by ODSP)

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ODSP complied with my request to have the form re completed, but were extremely vocal about their unhappiness in doing so. I was told by the support worker that the errors made on my form would not have caused me any difficulty. (That has NOT been my experience) It was shortly thereafter that I requested the support worker's name from the receptionist. The receptionist identified the support worker only as "Roxy" despite my request for a last name, or ODSP employee ID number.

Mr. Milloy, the withholding of Standard Provincial Special Diet Forms is contrary to Provincial and ODSP regulations. These forms are supposed to be made available ON REQUEST. PERIOD!!!! Additionally, the public confrontation at the ODSP office was extremely upsetting to me. I have serious medical problems and should NOT have to argue with ODSP about obtaining medically necessary forms! Clearly the ODSP staff involved in this situation were also upset. Frankly, I do not blame the ODSP staff for this incident, but rather the ODSP director who is orchestrating this violation of ODSP recipients rights, dignity, and personal well being. This matter requires IMMEDIATE action on your part Mr. Milloy. Access to Special Diet Forms from ODSP should not be withheld or be made subject to personal identification prior to being handed out!

Mr. Milloy, it is clear that ODSP has AGAIN violated my rights, and is violating the rights of all other ODSP recipients who are requesting special diet forms! I therefore ask that you IMMEDIATELY investigate this serious violation of ODSP recipient's rights, and ensure that these flagrant violations stop immediately.

I trust that I will hear from you in the very near future. Should you have any questions, or require additional information, you may contact me at (519) XXX-XXXX

Yours truly,

Glenn Hedrich

CC Fatima DaSilva ODSP Director.


Dear Ms. Pupatello:

For crying out loud do you think we are idiots! Just because we are disabled doesn't mean our minds are made of jello and we can't add! I've never been more insulted in my life! What you are offering is basically 220 a year for singles on ODSP and part of that won't even be experienced by those of us who pay less for shelter than what is currently allowed!

Have you ever used a rag to wipe your butt because you can't afford toilet paper, or had to make excuses to your guests as to why you're out? Perhaps you aren't aware that in 1992 we were already living WELL below the poverty line! Yet the cost of living has increased to such a level most of us cannot afford even meat on our tables other than low grade ground beef! I can't believe you think we will stop yelling for fair treatment by our government through this pitiful action!

"In June Statistics Canada published a report indicating that from May 2003 to May 2004, the Consumer Price Index rose in Ontario by 2.8%. That rise in the cost of living is almost equal to the 3% increase in benefit levels for the Ontario Disability Support Program (ODSP), promised in the May budget of the McGuinty Government. Put into perspective, therefore, the 3% increase will therefore only make up for one of the eleven years in which the value of benefits has decreased relative to the cost of living."

"A National Council of Welfare report, titled "Welfare Incomes 2003," was released last month. The report indicates that ODSP rates in 2003 were set at just 59% of the poverty line, or 34% of the average income of persons in Ontario. The report reproaches all governments, including the Government of Ontario, for "shameful behaviour" in setting "punitive and cruel" welfare rates."

Obviously I'm not the only one with a brain on ODSP! The Internet is humming, ODSP recipients are insulted, and our government is only teasing us and the public as they back pat themselves and say, "At least we finally did something!"

Last month the Community Social Planning Council of Toronto released a report titled "Falling Fortunes: A Report on the Status of Young Families in Toronto." The report notes that "[b]etween 1981 and 2001, poverty rates among young families with children in Toronto increased by 56%."

So when is our GOVERNMENT going to see we get to eat a healthy diet while having to dish out extortion rates for hydro, rent, insurance, and other basic needs of survival? How many increases in salary have you recieved in the past 11 years Ms. Pupatello? We read daily about people fighting for contracts with the government who get 4% and more per year! Yet, we live on a rate set for 1974 with the new 3% increase! Get real!

We are pissed off and ready to wage war and if you think we won't hold candlelight vigils on your doorstep you haven't been listening to the grapevine!

DISGUSTED BEYOND WORDS in Northern Ontario!
Sharon Hanson
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Eastern Region Income Maintenance Study Group
Funded by Legal Aid Ontario
10 Sunset Blvd.
Perth, ON K7H 2Y2

Phone: 613 264-8888 ext 225
613 Area Code: 1-800-597-4529
Facsimile: 613 264-8931
E-mail: leesha@lao.on.ca

August 24, 2004

Hon. Sandra Pupatello
Minister of Community and Social Services and Minister Responsible for Women's Issues
Hepburn Block, 6th floor
80 Grosvenor Street
Toronto, ON M7A 1E9

Dear Ms. Pupatello:

Re: Inadequacy of rates for those on Ontario Works and Ontario Disability Support Program

I am writing on behalf of the Eastern Region Income Maintenance Study Group, a group comprised of lawyers and community legal workers from 15 legal clinics in Eastern and Central Ontario. I am also writing on behalf of the clients that we represent and those in our communities attempting to survive on social assistance.

Your government came to power with the promise of change and with the promise of a kinder Ontario. One of the most devastating policies of the previous government was the decimation of supports for the poorest and most vulnerable in our province. In 1995, social assistance rates were cut by 21.6% . The real value of that cut, given the cost of living and inflation is now more than 37%(1). Across the Eastern Region, there has been an increase in the numbers using food banks and increased homelessness. This situation is now being compounded by the rapidly increasing electricity and gas rates. Most people on welfare are paying more than their shelter allowance already for what is often inadequate shelter. They simply can not afford to pay more for utilities unless there is a realistic increase in welfare rates. While we appreciate that you recently announced a 3% increase to the rates, you can see where this increase is simply inadequate to meet the needs of those receiving assistance.

In 1985 the Social Assistance Review Committee was established to conduct a comprehensive review of the social assistance system and to make recommendations about the principles that should lay the foundation of the system. The report that they produced, 'Transitions', still contains valuable information about the social assistance system and what a system that supports and encourages people should look like. The vision of that report has been destroyed in the last decade by punitive measures and low-income citizens of Ontario are demoralized and feeling rejected by society. This is not a state that our group supports and we encourage this government to come good on its promise for real change and to treat all citizens, rich and poor alike, with respect and dignity.

The first and most important step that we urge is that social assistance rates be increased to a level that enables people to obtain adequate shelter and to eat. For your reference, I enclose a copy of a document produced by the Income Security Advocacy Centre entitled, 'Backgrounder: Inadequacy of Social Assistance Rates'. We would encourage you to consider raising rates to the Market Basket Measure to ensure that people can actually survive on social assistance. Adequate social assistance rates would go a long way to achieving a more equitable treatment of citizens of Ontario.

We realize that the deficit is a concern to your government and that this is the excuse for not acting on your election promise to bring real change. However, you do have a reasonable solution available to you and that is to raise taxes. Most of us never noticed the tax cuts that were brought in by the previous government and we won't notice the tax increase. We feel that it is important that services for the most vulnerable in our society are adequately funded and that if a tax increase is what is needed, then we would support that. It should not be the poor that have to shoulder the burden of paying for the deficit when that burden can be more equitably distributed. We believe that if this is presented to the citizens of Ontario in a careful way and in a way that counters all the negative images about the poor, there will not be such a backlash against your government for increasing taxes.

In further support of the rate increase, I would refer you to a recently released report, 'Walking on Eggshells: Abused Women's Experiences of Ontario Welfare System' which studies domestic abuse in the context of social assistance. One of the key recommendations of that report is that benefit levels be raised to include realistic amounts for food, shelter and other necessities. By keeping abused women poor, they are being forced to return to abusive partners. A society that cannot protect its most vulnerable is surely not a very healthy society.

A second step that this government could take that would go a long way to making the system more humane is to remove the remaining punitive 3 month and 6 month disqualifications for failing to comply with provisions of the Act such as providing information in time, failing to provide information not available to clients, etc. In the experience of legal workers in the Eastern Region, these disqualifications are often imposed inappropriately and families are pushed closer to the brink of homelessness and hunger, if not over that brink. The inquest into the death of Kimberly Rogers made it clear that the result of taking away someone's benefits could be devastating. The same applies for the 3 month and the 6 month disqualifications. People on social assistance don't have savings to fall back on and someone with no income is left in a very precarious situation.

The Eastern Region Income Maintenance Study Group urges the government to act immediately to increase social assistance rates to an adequate level and to abandon the punitive 3 month and 6 month disqualifications. Next year will be too late for many recipients. Once these remedial measures are taken, we would urge a complete reform of the system to be more in keeping with the principles established in the Transitions Report. But for now, urgent action is required to prevent more people from falling off the cliff into homelessness, poor health and insecurity.
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(1) Canadian Centre for Policy Alternatives; 'Targeting the Most Vulnerable: A Decade of Desperation for Ontario's Welfare Recipients', p.7

Yours very truly,

Sharon E. Lee
Co-chair of the Eastern Region Income Maintenance Study Group

Encl.
c. Howard Hampton, Leader of the NDP
   Cam Jackson, Opposition Critic, Community and Social Services
   Ontario Needs a Raise Campaign
   Steering Committee on Social Assistance
   Income Security Advocacy Centre
   Editor Toronto Star
   Editor Ottawa Citizen



Glenn Hedrich
1-127 Mill St.
Kitchener, Ont.
N2M 3P7

December 15, 2004

Hon. Sandra Pupatello
Ministry of Community and Social Services
80 Grosvenor St, 6th Flr, Hepburn Block
Toronto ON M7A 1E9

Dear Ms. Pupatello

I have written your office several letters regarding the ongoing inadequate and inhumane ODSP and GW Social Assistance rates that You, your "upstanding" leader Dalton McGuinty and the Liberal Government see fit to continue to provide to the most vulnerable segment of society.
My first question to you Ms. Pupatello, is why You, Dalton McGuinty, and the Liberal Party are apparently trying to kill disabled and disadvantaged people (as exemplified by the previous Government's lack of assistance given to Kimberly Rogers?) As you are very aware, people on ODSP and OW simply cannot survive and maintain reasonable health and well being without a major increase to their Social Assistance Benefits.
While your meager three per cent increase is perhaps very marginally better than nothing at all, quite frankly, it barely covers this year's cost of living increases and does absolutely nothing to address the 1995, 22.6 per cent Harris cuts, that we continue to feel and suffer from today! It seems that your Liberal Government expects ODSP, and GW recipients and Ontarians in general to rejoice at your 'GENEROSITY' when your tiny increase in fact does not better ODSP and GW recipient's lives in any meaningful way.
Many people on ODSP and OW are forced to make a decision between paying rent or buying food, since they can't afford both, even with your extravagant 3 per cent increase that is due in February! Ms. Pupatello, you do realize that with skyrocketing costs, that even the most frugal of individuals will likely not be able to survive and remain healthy on ODSP's $930.00 per month, let alone people on OW at $520.00 per month? Ms Pupatello, why don't YOU try living on $930.00 per month? This amount will have to pay for your housing, hydro, heat, food, and clothes, transportation and whatever else you need to survive! I dare say you also would find this to be impossible.
Ms. Pupatello, people are being forced out of their slums because your Government refuses to supply adequate funds for disadvantaged people to survive. This means that that men, women and children will be literally freezing in the streets! Don't you care?
Ms Pupatello, is it going to take another Kimberly Rogers situation to force You and your Liberal Government to do the right thing, and give ODSP and OW recipients the Livable increase they need, JUST TO SURVIVE? Are You and Dalton willing to allow Disabled and Disadvantaged people to continue to starve, freeze, and go homeless, through lack of inadequate ODSP and OW funds?
Ms Pupatello, Disabled people are not asking for luxury vacations, extravagant housing, or $200 dollar a plate meals like you and your Liberal Government officials are used to. We simply ask for enough money to pay the rent for plain but adequate housing, for adequate healthy food to eat, for sufficient clothes on our backs and the means to acquire these items safely.
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Is this really too much to ask? Would YOU be willing to accept anything less? Your Government talks in glowing terms about having returned dignity to people on disability. Ms Pupatello, being forced to eat half rotten, out of date, stale and moldy food from the food bank is not my idea of dignity. Is it yours? Having to ask the food bank for such sub standard food (a problem that is not the fault of the food banks directly ,but another direct result of the 'superb support' provided by your government) is unfortunately a common experience for those on ODSP and OW. Having to go to a food bank and ask for food is personally demeaning, degrading and robs people of their self-esteem and dignity. Is this what your Government wants for it's most vulnerable citizens? Having to live in run down, unsafe, rodent and bug infested housing is not my idea of dignity. Is it yours?
Should your Government continue to refuse to provide these basic essentials of life, and continue to physically and emotionally harm the 200,000 Disabled voters of Ontario, and the many more thousands on OW, we will definitely remember you and your Liberal Government next election.
There are seven specific questions that I would like your direct answers to, please. They are as follows:
  • 1) Is your government actually more concerned with looking good for your public image than addressing unnecessary deaths and the inescapable poverty that GW and ODSP recipients are trapped in, as a result of your continued lack of adequate assistance?

  • 2) If you became ill and did not have your legislative pension for protection, could YOU actually survive on $930.00 per month (I imagine that you would also have to move as this amount will probably not even cover your taxes.)

  • 3) Do you care that men, women and children will be literally freezing in the streets this winter waiting for your assistance?

  • 4) Will it actually take more deaths before you and your Liberal government wake up and give ODSP and OW recipients the Livable increase they need, JUST TO SURVIVE?

  • 5) Would you be willing to accept substandard living conditions, unhealthy food, inadequate clothing and no way to get anything better?

  • 6) Do you consider it dignified to be forced to live in cramped, unsafe, pest infested slum apartments (if one is even available) or be forced to use food money to perhaps be able to afford same, have to beg for food, eat unsafe, unhealthy food, or go without the basic necessities of life?

  • 7) Do you and your government actually believe that the level of assistance currently being provided to ODSP recipients satisfies Chapter 1 of the Ontario Disability Support Program Act, 1997?

I look forward to receiving coherent responses to my Seven (7) specific questions.

Have a nice Christmas, Ms Pupatello.

Yours truly,

Glenn Hedrich


I have attached the letter that Glenn received in response from our attentive and caring Minister of Community and Social Services. I could not resist pointing out how much Ms. Pupatello and the Liberal Government refuse to listen to our concerns. Try to find any direct responses to the issues that Glenn raised in his letter.
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This is a typical response letter from our government Ministers, they have tunnel vision once their agenda is set and the lies start flying. All they seem to know how to do is change the subject and pat themselves on the back for a job poorly done! - Malcolm

Ministry of Community
and Social Services

Minister's Office

Hepburn Block
Queen's Park
Toronto ON M7A 1E9
Tel.: (416) 325-5225
Ministere des Services
sociaux et communautaires

Bureau du Ministre

Edifice Hepburn
Queen's Park
Toronto (Ontario) M7A 1E9
Tel.: (416) 325-5225

Ontario

February 28, 2005

Mr. Glenn Hedrich
1-127 Mill Street
Kitchener, Ontario
N2M 3P7

Dear Mr. Hedrich:

Thank you for your recent letter regarding income support rates under the Ontario Disability Support Program (ODSP) and Ontario Works.

You may not be aware that we recently announced a number of changes to Ontario Works and ODSP policy. I would like to highlight a few of these changes.
  • The ODSP exemption amount for gifts and voluntary payments has increased from $4,000 to $5,000 per year per beneficiary.
  • Social assistance recipients can keep Registered Education Savings Plan (RESP) funds so that their children can get an education and escape the cycle of poverty.
  • Money that children save from working part time and after school is now exempt.
  • The requirement to consent to a lien on property under social assistance policy has been eliminated.
  • The list of professionals who can complete the ODSP Activities of Daily Living Index has been expanded to include registered nurses, speech-language pathologists and social workers.
  • The $100 minimum sponsorship deduction has been eliminated for sponsored immigrants who are not living with their sponsors.
In addition, families with children who rely on social assistance will get to keep the July 2004 National Child Benefit Supplement (NCBS) increase for one year.

In keeping with the jury's recommendations in the Coroner's Inquest into the death of a social assistance recipient, we restored the nutritional allowance for pregnant women on social assistance and will provide drug cards to social assistance recipients with serious health conditions who may be temporarily ineligible for support due to non-compliance with employment participation rules.

Increasing social assistance rates is just one step in our long-term strategy to help Ontario's most vulnerable citizens. We are also taking action on child care, affordable housing, minimum wage and rental costs. We are continuing to restore fairness, hope and dignity to the individuals and families who rely on Ontario's social assistance programs. We want to help people get back on their feet, wherever possible, and make our services strong and sustainable for future generations.

We will focus our efforts on achieving results that will make a positive difference in the lives of vulnerable people.

Once again, thank you for writing.

Sincerely,

Sandra Pupatello
Minister
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October 10, 2005

John Milloy, MPP
1770 King St. E.
Kitchener, Ontario
N2G 2P1

Dear Mr. Milloy

On December 15, 2004, I wrote a letter to Social Services Minister Sandra Pupatello.
In my letter I asked her seven very specific questions regarding ODSP, and asked that she answer these 7 specific questions.

I received a response from Ms Pupatello's office dated Feb 28, 2005, which did not answer any of the seven specific questions that I asked. I was instead given a list of superficial and already publicly known changes that were made to the ODSP program.

On March 4, 2005, I wrote a second letter to Sandra Pupatello. The contents of this letter stated my dissatisfaction with her initial response to my seven questions. I told Ms Pupatello that I was re submitting my original letter, and that I wanted concise, honest, and direct answers to my questions.

On August 8, 2005 I wrote you a letter asking that you re submit my questions to Minister of Social Services, Sandra Pupatello. I asked that you get the answers to my seven questions that were not forthcoming from the Minister

I received a letter dated September 16, 2005 from a Mr. Vince Tedesco, at MCSS apparently responding to the letter you wrote to Minister Sandra Pupatello on my behalf. Mr. Tedesco also did not answer any of my seven questions! (Copy of Mr. Tedesco's letter is enclosed)

Mr. Milloy, I think you would now agree that the Minister of Social Services, Sandra Pupatello is deliberately avoiding answering any of my questions!

I am therefore asking that you, Kitchener MPP John Milloy contact Ms. Pupatello directly, by telephone or personally, to obtain concise answers to my seven specific questions.

As a disabled person living well below Ontario's poverty level, I feel that I and other interested disabled people should be able to have these simple questions answered in a prompt and honest manner. Since this hasn't happened, I am wondering why not, and just what Ms. Pupatello is trying to hide by repeatedly avoiding answering these questions?

I trust that you will contact Sandra Pupatello at your very earliest convenience, and personally ask her to respond to my seven questions. I also trust that I will FINALLY receive honest and coherent responses to my seven specific questions.

Yours truly,

Glenn Hedrich


Sandra Pupatello: Please Talk to Ministers George Smitherman and Jim Watson!

During the late summer and early fall of this year, a significant number of community groups as well as a large number of health care professionals took up arms against the problems of growing hunger throughout Ontario for those on Ontario Works and the Ontario Disability Support Program. Their point was to bring public awareness to the fact that people forced to live on Ontario Works are still living on the same paltry sum of money they were living on when Mike “the Knife” Harris slashed welfare rates by 21.6% in October 1995, with only one paltry 3% hike since the McGuinty Liberals took office on October 3, 2003. While those living on the Ontario Disability Support Program were not slashed as those on general welfare, these folks only had the one 3% raise since the early 1990’s. Nobody in their right mind can convince me or anybody else that prices for housing, groceries, heat, electricity, transportation, and so on, are the same now, as they were then. It has come to the point
that a substantial number of those on either benefit are faced with the dire choice of paying their rent (plus heating/ electricity bills) or feeding themselves and their families. Reliance on food banks has dramatically increased since the 1990’s, and more and more families are finding themselves without adequate shelter.

During the spring, the Ontario Coalition Against Poverty (OCAP) discovered that any recipient or member of a benefit unit could visit a doctor, a registered nurse, a dietician or midwife (for pregnancy needs), to obtain a supplementary allowance to cover ‘special diets’, up to a limit of $250 more each month. This Special Diet policy has been put in place by the prior Conservative government, but many people were apparently not informed they could obtain extra monies to cover special dietary needs for medical conditions or specific dietary expenses they had. Given the province’s vast shortage of family physicians, many people – particularly the homeless or people who are tentatively housed or very poor – rely on walk-in clinics and organizations like Street Health to care for their health needs. Physicians that work most closely with the poor have noted substantial nutritional deficiencies in all of their patients, deficiencies which if left unattended can develop into very expensive conditions to treat under our medicare system.

Then along comes George Smitherman … who nervously points out that our health care bill for Ontario is rapidly reaching the point where 50% of non-deficit financing is going to his Ministry. Over this past year, the total cost of health care increased by 7.5% alone! (see Kevin Connor, “Health Cost Keeps Rising”, Toronto Sun, November 3, 2005, p. 24). The cost of new drugs is increasing by double digits. The cost of hospitals and home care is going through the roof. While more mental health care is being done in the community, the largest portion of that budget is still based within institutions and community psychiatric wards. Our population is ageing, some health care economists have said. Epidemiologists have noted a rapid increase in conditions such as Type II diabetes, particularly in younger age groups. At the present time, 1 in 15 Canadians suffer from diabetes (“What You Need to Know About Diabetes”, Diabetes Inset, Toronto Star, November 3, 2005, p. K2). Obesity has increased by leaps and bounds, and is thought to be behind most cases of Type 2 Diabetes, which comprises 90% of all diabetes cases (ibid, p. K1). Epidemiologists have learned that obesity is a much greater problem for low- income groups than middle-income groups. Children in low-income families don’t go to camps or belong to sports teams, as this all costs money. Even if they can snag a subsidy, transportation to the various events is tricky at best. Many children are sent home for lunch if they are found not to have adequate lunches for school. This does not happen very often to the children of wealthy parents, obviously. Studies by the Canadian Cancer Society have shown that most Canadians do not eat enough fruits and vegetables; imagine how many lower income Canadians don’t eat them at all! It is a well-known fact that food banks do not provide this type of nutritional sustenance to their clients; instead they are given high carbohydrate, highly processed foods, which many people cannot eat, and can in fact, worsen existing health conditions.

So George Smitherman, concerned with the rising cost of the ‘illness-based’ health care system that we presently have, invites Minister Jim Watson on board to look at Health Promotion. He asks how can we reduce the epidemic of obesity in our society? It is well known that obesity, particularly in the young and post-menopausal age groups leads to diabetes, certain cancers and a higher risk of heart attack and stroke. Most people do not die of these diseases like they used to; however, many become significantly debilitated and require more and more expensive care. Obesity in itself is said to cost us $4 billion a year in health care costs (“Epidemic of Obesity Costs Us $4 Billion a Year”, Toronto Sun, November 3, 2005, p. 36). Complications from diabetes are common among diabetics. The annual bill for diabetes alone is $13.2 billion (see “Reeling from a Silent Killer”, Toronto Star, November 3, 2005, p. K1). For dialysis alone, each case is $50,000 annually; for each amputation, it is $74,000. Diabetes is blamed on poor diet, obesity and lack of exercise. Yes, there are many things people can do to reduce their risks, but when you don’t have the money to eat healthy foods, transport yourself to a gym to work out, or to develop ways to deal with stress, this situation becomes less under your control. Stress has also been shown to have an effect on one’s metabolism where one may not be able to burn off calories as fast, and can transform carbohydrates more quickly into fat. At least 50% of people in receipt of ODSP are there due to psychiatric, cognitive or neurological conditions (Ministry of Community & Social Services, Background Papers, 1993). Most medications for these conditions cause significant weight gain. For others on ODSP, the issue may be uncontrolled diabetes, epilepsy, Chrohn’s Disease and other conditions that impact on one’s health based on the food that they eat. People on Ontario Works, who are often forced to spend most of their time scrounging
to find food to eat each day, often without any transportation or other assistance, are subject to very high stress levels. People are spending more and more time on Ontario Works today than they used to. Even you, Minister Pupatello, admitted as much when you announced the controversial program JobsNow would target those who have been on Ontario Works for one year or more, hardly a temporary program at all anymore.

On October 3rd, 2005, you, Sandra Pupatello, responded to a press conference after a hunger clinic was organized on the property of Queen’s Park, bringing in over 1,000 persons on Ontario Works and Ontario Disability Support Program to meet with several health professionals to get forms completed. Unbeknownst to the Ministry, the majority of those in attendance do not have family doctors or the medical specialists at the clinics are people who have worked with them through a variety of walk-in clinics, hospital services, and other social services, such as Street Health, over the past several years. Social Services Minister Sandra “Let Them Eat Cake” Pupatello immediately says the government is moving quickly to close (the alleged) “loophole” being exploited by "rogue advocates" like OCAP … Currently, doctors are simply required to outline a medical condition requiring a special diet, which you, Pupatello, said is leading to "abuse" of the allowance for which spending has doubled
every year in the last five years … You further stated that, “There's actually a campaign out there to misuse the intent of such special diet allowances.” (“Activists protest `diet' cut OCAP says poor need food assistance”, October 4th, 2005, Toronto Star). It is the sincere belief of many that such a campaign based on diets would not materialize if people were not put into such a precarious desperate situation to begin with.

Certainly a better approach would be for the provincial government to substantially raise the allowances for everyone, but every time this particular question has been broached, you cry poor. Like all your predecessors, Queen’s Park has plenty of money to pay to bring a Toyota Plant to Woodstock to the tune of $400 million; another $200 million to IBM, as well as another $400 million in pocket for its auto industry strategy, which is supposed to ‘save’ jobs in this sector, which is declining anyways. The union representing workers at the dying Stelco plant in Hamilton is pushing for the tune of $1 billion dollars from all levels of government … if the government caves, they don’t have an argument about the cupboard being bare for the poor. Anti-poverty advocates and taxpayers alike should be extremely concerned about a government that does not mind shelling out millions of dollars to private companies that are likely to fail anyways, but claim they do not have the money for what you
claimed on a radio show in Ottawa to be approximately $80 million for the supplement that people have claimed to date.

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I would suspect most of those receiving the supplement should indeed be allowed to retain it, particularly if they received the forms from their own family doctors or medical clinics that they frequent. Many physicians find it ironical that the government is willing to pay billions of dollars in health care for the care and treatment of diabetes alone, not including other illnesses that can arise from poor diet, rather than pay a little now to prevent many of these cases from emerging in the first place. As the _expression goes, penny wise, but pound-foolish?

Sandra, pick up the phone and speak to George Smitherman and Jim Watson about the Health Care budget and learn a little bit about their numbers and how things are now becoming unsustainable in the eyes of many. As good Liberals, you want to maintain universal access and portability of our health care system. What will you do, Sandra, when we all get old and need more health care? Or will we just become the disposable ones, like those in the United States that do not have health insurance, and cannot meet the standards for the charity hospitals that are hundreds of miles away? Pick up the phone, Sandra, and tell George and Jim you have a partial solution to their budget woes. It will certainly not prevent all of their budget woes, but it will cut down substantially on future health care costs for some so that we call can enjoy our universal health care system for much longer.

In case you don’t have them on speed dial, George’s office can be reached at (416) 327-4300 and Jim’s office can be reached at (416) 326-8500. Hopefully, this will be the beginning of a solution-focused approach to hunger in Ontario.

A. Browne


November 30th, 2005

Honorable Ms. Sandra Pupatello, Minister
Ministry of Community & Social Services/
Minister Responsible for Disability Issues
MacDonald Block
80 Grosvenor Street, 6th Floor
Toronto, Ontario

Good Day Ms. Pupatello:

On October 3rd, 2003, the electorate of Ontario elected your Government on its platform of Choose Change. During your party’s campaign, it vigorously opposed many of the practices of the former government it defeated. I recall many issues being presented on what your Government was going to do and how the quality of life for Ontario’s vulnerable citizens would improve under your government’s administration. I trusted this would be the case and I cast my ballot for your party’s member in my riding. I, too, am concerned about the erosion of public services and health care, particularly as the population of this fine province ages and we find ourselves in need of increased productivity and labour market participation of younger people as well as older people who want to continue working to help pay for much needed services and supports. In fact, a report sponsored through the former Human Resources Development Canada and the Business Education Council of Niagara has indicated that over 50,000 jobs in the Niagara Region where I live will go unfilled unless something is done to either find skilled people to place into these positions or to import them. All I wanted from this apparent rhetoric is one job: one job that would both accommodate my needs as a person with significant disabilities, as well as pay enough to support my growing family and pay my mortgage. This has been too much to ask, as I wonder how I long I have to fight for that one job, when over the past six or seven years, none has been offered. One can only fight for so long.

I have multiple disabilities, ranging from information processing, arthritis, chronic fatigue syndrome, severe depression, migraines, and much more. I did not ask to be disabled. I did not ask to live in abject poverty, where I am worried about losing my home or finding something to eat on a daily basis. If I could work, I would. But given my disabilities and the fact I do not have a vehicle, my job options are extremely limited. If I knew I would end up like this, I would not have taken on multiple student loans to continue my education to the point where I graduated from university, studying sociology and business, and earlier, legal services at the college level. Instead of accepting a lifetime of disability payments, I tried to work when I could, and, in many cases, I earned high wages. However, in one of my most recent employment attempts, I was severely bullied out of my job … long before talking about workplace bullying was sexy and a topic de jour. I found myself without any supports and I continue to have few supports; at the time, I suffered a complete breakdown. I was pushed into self-employment, which is where I was for the past six or seven years. Although I continue to try to work, I realize it is a reality that I will always need to supplement my income through ODSP. Ms. Pupatello, as a self-employed individual, I was able to work within the narrow framework of activities I am able to do and have developed a significant client base from doing so. People come to me, as opposed to me having to have the resources and funds to own and maintain a vehicle in order to obtain almost any available job in Niagara. Between 1999 and today, I have been a registered service provider for your Ministry’s Employment Supports Program. I also do a limited amount of disability advocacy and paralegal work, when I am able. Between the years of 2002-2004, my income was improved to the point where I only relied on ODSP for a small amount of money and health benefits. My happiness was at its peak during the summer of 2004, when I was able to purchase our own home for the first time and move away from the stressful environment where I was living prior.

However, in December 2004, all service providers in the Niagara Region were informed by email that Employment Supports would be moving to Hamilton effective immediately. Niagara lost its two staff and instead, there are now only four staff responsible for brokering services to the entire expanded Region, which now consists of Hamilton, Brant, Niagara and Haldimand-Norfolk. No reasons were given, other than the fact management felt it would streamline and improve services. After Niagara’s service providers met several times with Ministry officials, including corresponding with a number of Ministry staff, we eventually learned the entire expanded region was only allocated $5 million to it, and that demand exceeded supply. Nobody was going to increase the budget until statistics improved. By the time we learned this, many of the agencies involved have closed their doors, or operated at a substantially reduced level, thereby making it impossible to provide any level of service to do just that. As I am self-employed in an incorporated entity, I had no choice but to turn to ODSP to support me full-time; quite an ironic twist for a program that is intended to put more people with disabilities into the paid workforce or into substantive self-employment. I am not the only one who was forced to go to ODSP or Ontario Works for income support after all referrals were reduced to a mere trickle. I just want to work again. I have skills to offer, but with no work, I am stuck in poverty and despair.

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Since this has happened, I have not been very well. I suffer from chronic anxiety, gained over fifty pounds (despite being heavy before), met with or spoke to crisis support workers and met with my physician. In fact, I am returning to my physician again this week to obtain more medications, as the old ones seem to be losing their impact. I cannot meet both my family’s housing expenses and secure nutritious food for all of us in the same month on ODSP, no matter how I juggle the numbers. I am in constant fear of losing my house, which is the only sense of happiness/stability I have now in life. I have no family supports. With my medical problems, which are aggravated by stress, I don’t see where cost savings are achieved in your government’s global budget. Prior to being bullied out of previous secure employment, I did not require medications (which meant your government did not have to cover my drug costs). Now I am seeing my doctor regularly, obtaining mental health
services and taking medications, a cost that I do not believe would be necessary if I were able to be financially secure.

As you are aware, ODSP rates are set at levels appropriate for costs as they were in the early 1990’s, the last time a raise was given to recipients prior to your government’s recent increase in March 2005. A lot has happened in fifteen years. Costs have increased by 40%; yet, people with disabilities are still receiving the same income they received before the 40% inflationary hike. Many recipients I have worked with have become so desperate that they were referred by their family physicians and in some cases, even ODSP staff, to obtain additional funds from your Ministry’s Special Diet program. This is not ‘abuse’ of this program, but should be considered a sign by your Ministry that the support provided to people on benefits is grossly insufficient. Regardless of any new ‘affordable housing’ initiatives developed by your government, the numbers will barely make a dent in the wait lists in most regions. The reality is that most people prefer to live or are forced to live in
market rent conditions. In ‘market conditions’, people can at least live where they want, do what they want in their own home, as well as not be subject to additional complexities of further claw-backs on one’s earnings by way of rent increases as one’s income goes up if they try to work. Other than those living in subsidized housing, everybody else must use a significant portion of their ‘basic needs’ portion of their cheque to cover housing and related costs (e.g. increasing hydro rates). With the so-called ‘special diets’, people were able to eat fresh foods, provide healthy lunches for their children and not worry about making the dire choice of paying rent or eating every month. These are people with disabilities, Minister Pupatello, not people only on assistance for a short term until their next job comes along. I am personally aware of over two hundred people in Niagara who receive this ‘special diet’ and under your new guidelines issued on November 4th, 2005, most will likely lose the entire amount prescribed or be substantially reduced; at least half will end up in a precarious situation with respect to maintaining their homes.

In a recent interview on Ontario Today (November 9, 2005), you agreed essentially with everything I am stating here. To quote you from the program, you said: … on the rates generally, because we have an assigned amount for the shelter allowance -- which for people living in downtown Toronto we know how difficult that is -- where would you find a place if you're single individual on welfare for $380 a month? It's virtually impossible, and it's made life extremely difficult on housing. And, likewise, the amount that's assigned for basic living, is extremely difficult to live on, especially if you are in a larger urban centre. So we know that discussion is ongoing with us. That is a general social policy discussion that needs to happen. I believe that we need to take care of our most vulnerable--- of course, I suspect you would include ODSP’s rates offered for shelter at $427 a month, inclusive of rent, heat and hydro, as also being impossible. These amounts are difficult to
live on anywhere, not just Toronto. The gist of your interview is that you agreed the rates were too low, but you didn’t think this should be resolved through the ‘special diet’. If that is the case, when will we hear that your Ministry will be substantially increasing both shelter and basic needs for ALL recipients?

I dreadfully fear what will happen to approximately half of my clients who are currently one step away from homelessness if they lose this benefit … particularly if the change in ‘special diet’ is not IMMEDIATELY substituted with a substantial raise in benefits for ALL recipients. With mental health clients who are susceptible of using significant health care resources when their security is jeopardized, I feel your Ministry is playing with fire by: (a) not including a significant supplement for them in the ‘special diet’ or increasing the rates significantly now; and (b) by reviewing every one of them, creating significant anxiety as they await the Sword of Damocles to slam upon them. I already had two clients seek psychiatric care as a result of anxieties created by even mention of this change in late October, and another one acted up in such a way to put himself in jail ‘where he is guaranteed to be fed’. I dread the next few months as your Ministry does its reviews. I fear
there will be suicides.

If there are, widespread concern about these issues among the medical, social and legal community will likely bring these events to the public. I would certainly like to believe that a government that has stated its concerns for the vulnerable will not allow these issues to get that far.

In conclusion, I am asking for the following:
1 Hold off on any reviews for anybody in receipt of a special diet on a temporary basis (especially those on ODSP or who may have outstanding mental health issues);
2 Raise the rates significantly to guarantee that all people have their shelter costs, including utilities and phone, completely covered under ‘shelter’ (without having to dip into their food money), and issue a reasonable increase in the ‘basic needs portion’;
3 Put into a schedule regular annual increases to be given to all recipients;
4 Then, review the ‘special diet’ and consult with a broader advisory group that would include dieticians, nurse practitioners, Medical Reform Group, other doctors and specialists, disability organizations and mental health support groups, before implementing any further changes to the ‘special diet schedule’;
5 Put more funding, staff and commitment to the Employment Supports Program and listen to clients and service providers of this Program how it is best delivered and what works and what doesn’t (and re-incorporate regular referrals to Providers so we go back to work); and
6 Increase the Earnings Exemptions for working people attempting to make ends meet by combining employment income with ODSP, by allowing $460 net PER PERSON before any deductions are taken, plus 50% of the remainder of earnings above that. The current exemption schedule was not changed since the 1980’s and it is about time it is reviewed.

I don’t know if you actually read these letters, but I am speaking for a developing group of ODSP recipients that reside in the Niagara Region. At some point, our group would like to meet with you and/or your Parliamentary Assistant Deb Matthews to explain our issues in person. We need to be involved in this dialogue you spoke of on social policy when you were on Ontario Today. You need to hear from people who have been there and can tell you what works and what doesn’t.

Thank you kindly.

Respectfully,

Angela L. Browne

c. c. Peter Kormos, Niagara Centre MPP
Kim Craitor, Niagara Falls MPP
File

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To The Honorable Sandra Pupatello,

This letter is sent in hopes that some words, some expression, some emphasis will bring to serious light the challenges those on ODSP face. Being on ODSP myself, I speak from first hand experience. It is frustrating that the very people this program is intended to help are the very people without the power or voice to influence it in any way. This is a sort of bondage, where the people in need dare not complain, or challenge the power wielding masters who dictate what we can have.

First of all, I want to tell you something most important. I never asked to become ill with the diseases I contend with daily. I did not become ill by choosing to smoke, drink or lead a high risk lifestyle, no, in fact, I just became ill. I do not want these health issues, diseases or any of the problems associated with them. I will gladly surrender them if there be a cure. I would love my old self back. I miss who I used to be, and where I was going with my life.

I wonder if this means I deserve less of a life. With less quality or less dignity? Must I be quiet and satisfied that there is any sort of help at all? No matter the bugs in the rugs, the mold, the base diets, expired foods on discount shelves, I should be glad? People look at "our kind" when we must venture into public. Our ratty clothes, stringy hair and poor grooming are obvious. Not the grooming we can control, like brushing our hair, but the kind that differentiates "classes", like haircuts, dental care ( oh missing teeth are just the morale boost to make me smile ) clean clothes and the like. Some argue I can wash by hand, when in fact I cannot. My physical illnesses prevent me. I cannot open my windows, the drug dealers and prostitutes are not my idea of a beautiful view. I am scared where I live; sleep is a commodity, available only when the partiers and abusers are elsewhere. I guess it does not matter if you are scared in your own home, the only sanctuary of all people, except those unlucky enough to become disabled.

The point is, we simply do not have enough money to live on properly. A three percent raise amounted to 24 dollars. Over 10 years this is $2.40 cents per year , or 20 cents a month, less than a penny a day. Coupled with the previous Government's 21 percent theft in 1995, the average cost of living has increased 40%. No matter the excuses, no matter the budget, the disabled people in Ontario need more than current rates provide. I know the Federal dollars were slashed, transfer payments reduced, and the previous Provincial Leaders caused a lot of problems, but none of it is a valid excuse for hungry people in need of decent clean living, food, and clothing. My children cannot diet on Provincial excuses. They go to school only to be mocked for how they look, and what they eat. Self esteem falls, and grades go down, who cares about school when you can't stand to be there. This generation coming up is going to be angry, and apathetic, directing it in votes and disrespect in all areas. The investments made into these children's futures are reaping what they sow. I suspect many will leave these areas, creating further problems in job sectors and growth. The scope of the problems of our families lives every day are beyond the tangible, and far greater than can be seen plainly.

The moral fiber and true wealth of a Country is determined greatly by how they treat their poor and disabled. If that is the case, all this Ontario land is void of both, for the powers have taken right from the mouths of Children to feed the Corporate appetite, and silenced their protectors with intimidation and threats to cut off even their meager provisions.

Please Sandra, consider what the realities are in our lives, every day, discussions have taken years, where we fall deeper and deeper. I have been homeless twice now during your party's reign. Please act now, because every day is a step closer to disaster. We are all clinging to the ends of our ropes, hoping for a breakthrough, something to change the bleakness we see. Please act and raise the shelter portion to a more realistic level, according to market rents in this decade, and raise the basic needs allowance to reflect true cost of living. There IS a choice. There always is. Please make the one right for those of us suffering. Make a difference, and dare to care. We need a raise in rates, and much more than 20 cents a month.

Thank you for your time.
Corrinna
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Contact by Canada Post
Contact by Email
Hon. Madeleine Meilleur
Minister of Community and Social Services
Hepburn Block, 6th floor
80 Grosvenor Street
Toronto, ON M7A 1E9

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This page last updated on March 21, 2007